Last updated: 24 July 2025

1. Introduction

The Musée du Chocolat attaches great importance to protecting your personal data. The purpose of this policy is to inform you about the way in which we collect, use and protect your data when you browse our site. https://musee-du-chocolat.com.

2. Data controller

The data controller is :
The Secrets of Chocolate
Rue du Pont-du-Péage, 67118 Geispolsheim
Email : client@musee-du-chocolat.com

3. Data collected

We only collect data that is strictly necessary for browsing and communicating with you. This data may include :

• • Technical data IP address, browser type, pages visited, length of visit.

  • Contact details (if you use a contact form): surname, first name, e-mail address, telephone number, message.

No sensitive data is collected via our site.

4. Purpose of collection

The personal data collected is used for :

• • Respond to your requests via the contact form.

  • To ensure the smooth operation of the site (security, anonymous visitor statistics).

  • Improve your user experience.

5. Cookies

The site may use cookies to :

• • Measure the audience (e.g. via Google Analytics).

  • Ensuring the smooth running of the site.

On your first visit, a banner will inform you of the use of cookies and offer you the option of accepting or refusing them. You can change your preferences at any time.

6. Shelf life

Your data will only be kept for as long as is necessary to fulfil the purpose for which it was collected:

• • Contact data: 12 months maximum.

  • Cookies: depending on their nature, maximum 13 months.

7. Data sharing

Your data will not be sold, rented or passed on to third parties. It may be hosted on the servers of technical service providers (web hosts) located in the European Union.

8. Security

We implement all the technical and organisational measures necessary to guarantee the security of your data.

9. Your rights

In accordance with the RGPD, you have the following rights:

• • Right of access

  • Right of rectification

  • Right to erasure (right to be forgotten)

  • Right to restrict processing

  • Right to object

  • Right to portability

To exercise your rights, please contact us at: [email to be completed].

10. Contact and complaints

If you have any questions or complaints about your personal data, you can contact us at the above address.

If, after contacting us, you feel that your rights have not been respected, you can submit a complaint to the CNIL : www.cnil.fr